Shipping Policy

Effective Date: January 6, 2025

At Plissopic, we are dedicated to ensuring that your orders are processed, shipped, and delivered promptly and securely. This Shipping Policy outlines the terms and conditions regarding shipping, delivery, and related processes.

1. Shipping Destinations

We currently ship to:

  • All states within the United States.
  • Select international destinations.

For international orders, shipping availability will be confirmed during checkout. If your location is not listed, please contact us at info@plissopic.com for assistance.

2. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email with your tracking number once your order has been shipped.

3. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days (domestic orders).
  • Express Shipping: Delivery within 2-3 business days (domestic orders).
  • International Shipping: Delivery times vary depending on the destination, typically 7-14 business days.

Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Free shipping may be available for orders exceeding a specific amount. Check our website for ongoing promotions.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Use this number to monitor your shipment through the carrier’s website or the tracking page on our website.

6. Customs and Duties (International Orders)

  • International shipments may be subject to customs duties, taxes, and fees imposed by the destination country.
  • These charges are the responsibility of the customer and are not included in the product or shipping cost.

7. Lost or Delayed Shipments

If your shipment is delayed or lost:

  1. Contact us at info@plissopic.com with your order details.
  2. We will work with the carrier to resolve the issue promptly.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

  • If an order is returned to us due to an incorrect address, additional shipping charges may apply for re-delivery.
  • If you notice an error in your shipping information, please contact us immediately at info@plissopic.com.

9. Damaged or Missing Items

If your order arrives damaged or with missing items:

  • Contact us within 48 hours of delivery.
  • Provide photos of the damage or incomplete shipment to expedite the resolution process.

10. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us:

Thank you for choosing Plissopic. We value your business and strive to provide a seamless shipping experience.